Shipping & Delivery
Done shopping? Now we can come to you or you can come to us! We’re offering you several options, choose whichever best suits your needs.
First of all, you need to place an order. It’s quick and easy:
Select the item(s) you would like to purchase.
Choose the quantity and color (if applicable) that you want from the item(s).
Click ADD TO CART.
Once you’ve gathered all the items you want to purchase, go to your shopping cart and click PROCEED TO CHECKOUT.
You may create an account to place your order or you may check it out as a guest. In both cases, you will need to provide your contact, shipping, and billing information.
Take one last look at the item(s) to make sure you selected the right quantity, color, size, or other criteria.
Click PLACE ORDER.
You will receive an order confirmation via the email you provided.
For all shipping and delivery options, kindly note the following:
Orders are processed during working days only (Sunday-Thursday).
We will also notify you by email once the order has been dispatched and our couriers will contact you to set up a suitable delivery time.
To make sure that you or someone else will be available to receive the order, you may choose a specific date and time for delivery.
You don't need to receive the order yourself if you're unavailable, but whoever will be responsible will need to sign the package. Upon signing the package, you are confirming that you received what you ordered, and that there is nothing missing or damaged.
You may choose any address to deliver the order to, as long as it's within ETTC Boutique's reach.
The order will return to ETTC Boutique if:
No one is there to receive the order? Our courier can wait for 10 minutes. After that, they’ll have to rearrange another delivery time. However, kindly note that you will be charged with the original shipping fees.
Our courier service was unable to arrive to the location after two attempts.
The delivery address was incorrect or incomplete.
The order was damaged on the way.
Shipping Rates & Delivery Time:
Cairo Standard Delivery: 60 EGP or FREE if your order is above 1,500 EGP. The expected delivery time is 3-5 working days.
Shorouk, Obour, Madinaty Standard Delivery: 80 EGP or FREE if your order is above 1,500 EGP. The expected delivery time is 3-5 working days.
Alexandria Standard Delivery: 80 EGP or FREE if your order is above 1,500 EGP. The expected delivery time is 7-10 working days.
Please note that shipping may be delayed if we are experiencing a high volume of orders.
Branch Pickup: You may pick up your order from our Pyramid Heights or Maamar El Morshedy branches within 3-5 working days.
Our showrooms are open from Sunday to Thursday, 9AM-5PM. The Pyramid Heights branch operates on Saturdays as well, from 10AM-6PM.
Whoever will pick up the order needs to show the sales representative the order’s email confirmation (receipt).
At the branch, you have the option to pay by cash or card.
Order Cancellation:
If you cancel your order within 24 hours, there will be no cancellation fees.
If you cancel your order when it is on its way to you, then you will be charged with the shipping fees.